Delivery is charged as priced on each order. Our aim is to dispatch all UK mainland orders between 2-4 working days (Mon-Fri, not inc. Bank Holidays) from your order confirmation unless stated differently within the product description. International orders are normally 3-5 working days (Mon-Fri, not inc. Bank Holidays). If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.
If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.
All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.
We will only deliver goods to the address provided on your order. If another delivery address is provided after an order is received, we will make further checks to verify this address and once verified we will dispatch your order accordingly. An extra delivery may be required if our quoted delivery post coded areas are breached. We will contact you to discuss in more detail if this is the case.
Please note that some countries may charge import tax or duties on parcel's arriving into their respective customs department. We are not liable for these charges nor are we able to assist with what these charges may be as each country sets their own rules and rates.
NEXT WORKING DAY DELIVERY SERVICE (MONDAY-FRIDAY ONLY)
If you would prefer your order to be delivered faster than our standard delivery time, please select the next working day delivery option at the shopping basket. All UK mainland orders will then be dispatched on the same day, on a next working day, unless directly stated within the product description. Please note, orders must be placed before 3.30pm (Monday-Friday only) to be dispatched the same day. Orders placed on a Saturday, Sunday, Bank Holiday Monday or after 3.30pm will not be dispatched until the next available working day (Monday-Friday) If an item should go out of stock we will endeavour to inform you on the day of your order or by the next working day. Please note that Next Working Day delivery orders can only be shipped to the Cardholder's address.
FREE DELIVERY ON ORDERS OVER £100
This offer applies to standard UK mainland delivery only for orders over the value of £100. Total basket weight must be 15kg or less. All UK mainland orders will be dispatched between 2-4 working days, unless directly stated within the product description.
Offer does not include next day delivery or any other delivery offer available.